Privacy policy

PROSER S.L. is especially aware of the protection of personal data of the users of the services of the website. By means of this Privacy Policy (hereinafter, the Policy) PROSER S.L. informs the USERS of the website: www.prosersl.com of the uses to which the personal data collected in the website are submitted, so that they can decide, freely and voluntarily, if they wish to provide the requested information.

PROSER S.L. reserves the right to modify this Policy in order to adapt it to new legislation, jurisprudential criteria, sector practices or the interests of the entity. Any modification in it will be announced with due notice, so that they have perfect knowledge of its content.

The person responsible for the treatment of personal data is PROSER S.L. with registered office for this purpose at Avda. de la Libertad, 85 bajo, Malabo, Guinea Ecuatorial. Telephone: (+240) 222 27 07 70. You can contact the Data Protection Officer of PROSER S.L. by e-mail at info@prosersl.com.

The purpose of the collection and processing of personal data, through electronic forms and questionnaires or, where appropriate, downloadable forms made available to users, responds, as appropriate, to the need to manage and respond to requests for information, questions or suggestions, or publications or any services or activities, acts or events provided, offered or sponsored by PROSER S.L.

The personal data required to provide the services requested through the Web will be those indicated on the corresponding form provided for this purpose.

The processing of the User’s data by PROSER S.L. is covered by the User’s request for the required services through the Web or, if applicable, by the consent requested for specific purposes, in accordance with Article 6.1 of the General Data Protection Regulation (GDPR), which may be withdrawn at any time. However, if you revoke your consent, this will not affect the legality of the processing carried out previously.

The User’s data will be kept for as long as they are necessary for the provision of the requested services and, once this provision is completed, their data will be kept for the legally required periods of time for possible liabilities arising from the service provided.

In order that the data in our files, computerized and/or in paper, always correspond to the reality, we will try to maintain updated. So that, to this effect, the user must make the changes directly, when so enabled or by communicating, by reliable means, to the area or department corresponding to PROSER S.L. The personal data collected through the electronic forms and questionnaires or, if applicable, downloadable forms will not be transferred or communicated to third parties, except in the cases necessary for the development, control and fulfillment of the purpose/s expressed, in the cases provided by law, as well as in specific cases, of which the User is expressly informed.

Also, the user will be responsible for the false or inaccurate information provided through the Web Site and for the damages, direct or indirect, caused to PROSER S.L. or to third parties.

The User can send a letter to the address of PROSER S.L. or through the e-mail, attaching a photocopy of his/her identity card, at any time and free of charge, in order to exercise his/her rights, which are the following:

• Revoke the consents granted.
• Access to your personal data.
• Rectify inaccurate or incomplete data
• Request the deletion of your data when, among other reasons, the data are no longer necessary for the purposes they were collected.
• To obtain from PROSER S.L. the limitation of the data treatment when any of the conditions foreseen in the data protection regulations are fulfilled.
• Request the portability of your data.
• Claim before the Spanish Data Protection Agency (www.aepd.es.) when the interested party considers that PROSER S.L. has violated the rights that are recognized by the applicable data protection regulations.

PROSER S.L. will treat the User’s data at all times in an absolutely confidential way and keeping the mandatory duty of secrecy regarding them, in accordance with the provisions of the GDPR and all applicable regulations, adopting to that effect the legally required technical and organizational measures, in order to guarantee the security and confidentiality of the stored data, thus avoiding, as far as possible, its alteration, loss, treatment or unauthorized access.

The user is responsible for ensuring that the information provided to PROSER S.L. is true, accurate, complete and updated. To this effect, the User will be responsible for the veracity of all the data he communicates and must keep the information provided duly updated, so that it corresponds to his real situation.

Likewise, he will be responsible for the false or inaccurate information he provides through the Web Site and for the damages, direct or indirect, that this causes to PROSER S.L.